Newport Station Regeneration Project 3 (2)

Claims Management

When claims/disputes arise it is essential that clients have confidence in the professionals appointed to protect their interests. Systech has unrivalled experience in representing a wide range of clients where claims have been required or disputes have arisen on major projects in the UK and overseas.

Adopting the correct strategy is the mainstay of successful claim/dispute resolution. Systech draws on its wealth of experience to offer strategic guidance that is focussed on the provable issues and to prepare documentation that is technically, legally and commercially correct. It is common for construction disputes to involve complex issues and we meet this challenge with documentation that includes high-impact demonstrative evidence and graphics.

Our policy is to discuss the client's specific objectives in the claim/dispute and to provide recommendations on how these can be achieved. A schedule of activities with associated resources and completion dates is prepared as part of the process in order to give the client clear visibility of progress.

We employ professionals with contractual, commercial, forensic analysis and programming/scheduling experience to work on cost and time related disputes across a variety of business sectors.

We offers a dedicated claims function in the UK and resolves disputes through negotiation, adjudication, mediation, expert determination and arbitration.

We have established a Disputes Panel  that comprises senior personnel within the Group who have expertise in a particular market sector and/or form of contract. Each claim/dispute is allocated to a panel member who is responsible for strategic advice and document preparation.

We have established a strategic alliance with The Bionic Group which combines our claims and contractual expertise with Bionic’s multi -media capability to offer ground-breaking solutions to communicate and resolve disputes.

The Bionic Group is recognised as a leading specialist in the provision of multimedia solutions to the construction and other complementary industries and is based at Pinewood Studios in the UK. For further details on the Bionic Group click here.

Services provided for claims for the recovery of additional costs include:

  • Analysis of contractual terms and conditions
  • Analysis of tender pricing, rates and productivity levels
  • Inspection of records and contractual notices
  • Analysis of actual time spent, costs incurred and actual productivity achieved
  • Preparation of a cause and effect detailed analysis
  • Presentation and negotiation of the claim
  • Identification of contractual route for the recovery of cost

Services provided for extension of time claims include:

  • Identification of planned programme and critical path
  • Ascertaining the adequacy of the planned programme and correcting as necessary
  • Analysis of the revised/updated programmes and reasons for changes
  • Inspection of records and delay notices
  • Preparation of delay analysis using accepted techniques
  • Presentation and negotiation of the claim